What a horrible day!!!
I was experimenting with avatars this morning, and I used the control panel to change the default group avatar for our users. Here's what that panel looks like:
- group_avatar_control_panel.png (27.24 KiB) Viewed 7546 times
I uploaded a new image and set it as the default for the group. I expected to see the new avatar showing up for anyone who hadn't set their own avatar yet (in other words as a "default" if they didn't have another one).
Big surprise, that changed EVERYONE's avatar!!!
OK, that seems like a bug, but I could go back and fix it by just removing that group avatar ... right? Wrong.
When I did that, ALL avatars were gone!!!
After a little digging, I discovered that this is a bug that's been reported many times but never fixed. It turns out that the Group's avatar actually OVERWRITES everyone's individual avatar who is a member of that group, so they're all wiped out.
OK, let me see about getting my hosting company to restore the files the way they were about an hour before the change. Well, they only do backups once a day, so that would roll the clock back 24 hours. Again, no problem, let me get a snapshot of the few posts made in the last day or so, and then we'll roll back the clock on the site. So I shut down the site to wait for them to do the restore. That was 11:30 this morning. It's now after 6:30 as I write this, and I've spent the entire day waiting for the restoration and talking to "technical" people who don't know the difference between "backup" and "restore"!!!
So I'll be restoring the avatars myself. It may take a little time because I don't remember who used which avatars (I may have to use the database to make the connection between user names and avatar names that look like: 902f710e9cd09efbfa200d49c70db1ba_122.jpg !! ).
As Sam noted, the very first thing I did was to restore the avatars of people that I knew and were most current on the forum (like Sam and Joe), but I was hoping to avoid that manual process by just doing a full restore. I should have known that it wouldn't be that easy.
So, the bottom line is that your avatar will be the "Blue Checkmark" for a little while as I go through and manually restore them one by one. So don't be alarmed.
Thanks for your patience!!